The Hydrotex Warranty – We Stand Behind Our Products
When properly stored and used in accordance with instructions, any material not satisfactory will be replaced with any product in our line on a dollar for dollar basis provided the account is paid in full when due, and Hydrotex is notified, in writing, within 12 months of the date of the order by the customer.
We believe that your privacy is essential. We do not sell, trade or rent personal information about our users or customers. Any information we collect will be used only to process your order requests, to provide answers to your questions and/or to improve the content of the site. Registration to Essentialube.com is not required, but is optional. If you choose to register, you may update or delete your profile at any time.
You may visit Essentialube.com without telling us anything about yourself. However, our web servers collect IP addresses, not email addresses unless you provide this information. We use this information to measure the number of visits to the site, the time spent on the site, the pages viewed, etc. This information is used to improve Essentialube.com.
Do not provide your user name or password to anyone. It is your responsibility to protect this information. If you feel that your account or your password has been or will be accessed without authorization, you must notify Hydrotex immediately. You should change your password frequently to enhance your security on the site.
Hydrotex® reserves the right to modify this policy without notice. Your continued visits to www.essentialube.com indicate your agreement to our policy.
If you have questions regarding our policy, please contact us.